If you need to file a complaint with Razorpay, there are several ways to do so:
- Contact their support team: You can reach out to their support team through their website’s contact form or by emailing [email protected]. They will assist you with your complaint and try to resolve it as quickly as possible.
- Raise a ticket: You can also raise a ticket through their support portal, where you can provide more detailed information about your issue and track the status of your complaint.
- Phone support: You can also reach out to their customer support team through the phone by calling on +91-22-6780-7600
- Social media: You can also reach out to them on their social media handles like Facebook, Twitter and LinkedIn.
- Escalation: If you are not satisfied with the resolution provided by the customer support team, you can request for an escalation of your complaint to a higher authority.
It’s important to provide all the necessary details like transaction id, order id, and the exact issue you are facing while raising a complaint, so that they can assist you better.
Use Razorpay Fee Calculator – https://feecalculator.in/razorpay/
Razorpay Documentation – https://razorpay.com/docs